Articles

Consumer participation

Recall Insights

How do you motivate recall participation for low-value products?

Case lens: Ricky Joy / Sour Crush candy bottles — recall, 10 September 2026

A small purchase price does not mean a small safety risk. Ricky Joy’s candy-bottle recall raises a practical question: how do you make protective action worthwhile and manageable when a refund alone may not motivate it?

· Prof. Dr. Sascha Raithel

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Recall Insights

Can product design make a recall easier to complete?

Case lens: Esjay toddler busy boards — recall, 17 September 2026

Replacing one removable page rather than an entire toy changes the recall journey. Esjay’s busy-board remedy illustrates the promise—and the practical demands—of designing products that can be corrected component by component.

· Prof. Dr. Sascha Raithel

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