Start with a management question. Explore the evidence. Learn from distinctive recall cases where they illuminate the issue. Research-informed perspectives for companies, law firms and insurers.
Case lens: Tyco / Central fire sprinklers — renewed warning, 24 September 2026
A campaign can close while affected products remain in service. The renewed warning about Central fire sprinklers, 25 years after their original recall, raises a question about long-term traceability and responsibility.
Each article starts with a specific management question, distinguishes reported facts from interpretation, and explains what research can—and cannot—tell us. A named public case is optional. Confidential client matters are not presented as public case studies.
Recall Second Opinion offers a focused discussion of a concrete communication, remedy-design or consumer-participation question—for your organisation or a client matter.
Scope, timing, confidentiality arrangements and fees are agreed in advance.